Add staff and manage locations

Invite your team and run loyalty across every location.

Give your team their own accounts

Every staff member gets their own login to the Sopoints dashboard. You decide what each person can see and do - some might only award points at checkout, others can build campaigns or manage the rewards catalogue. Everyone works from the same system, whether they're at the counter, in the office, or checking in from home.

Staff accounts are included at every plan level. Add as many team members as you need, invite them by email, and they're ready to go in minutes.

Run loyalty across multiple locations

If you operate more than one shop, Sopoints tracks everything in one place. Customers earn and redeem at any of your locations, and you see a combined view of your program plus individual reports for each store.

Each location can have its own staff, its own hours, and its own look in the customer app. You control whether points and rewards are shared across all locations or kept separate - perfect if your stores run different promotions or serve different neighbourhoods.

Control what each person can do

When you invite a staff member, you choose their role. A cashier might only award points and see the live queue. A manager might run campaigns, approve refunds, and pull reports. You can adjust permissions anytime as people's responsibilities change.

Everyone stays in sync

Changes show up instantly. If someone updates the earn rate or adds a new reward, every staff member sees it right away. No emailing spreadsheets, no wondering if the counter is using the old catalogue. One system, always current.

Frequently asked questions

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