Each business sets its own expiry policy, often after a period of inactivity. You will receive a reminder before points expire, giving you time to earn or spend and keep your balance active.

How to earn points

Q: Do I need the app open to earn points?

No. You can give your phone number or scan a code without opening the app. The points will land in your wallet automatically.

Q: What if I forget to give my number?

Ask the cashier if they can add the points after the fact. Many businesses can look up your recent purchase and credit the points manually, but it is easiest to provide your number at checkout.

Q: Can I earn points on every purchase?

Yes, as long as you identify yourself at checkout and the business is part of the Sopoints network. Some items might be excluded from earning at the merchant's discretion, but that is rare.

The ways you earn points at the counter and how they land in your wallet.

Three ways to earn at the counter

All three methods award points instantly. You do not need to carry a card or open the app at the moment of purchase - though having the app handy makes it easy to check your new balance right away.

Give your phone number to the cashier when you check out.

Scan a QR code displayed at the register or on a receipt.

Tap your phone using contactless NFC if the business has it enabled.

How much you earn

Each business sets its own earn rate - the number of points you receive per dollar spent. Some shops might award 5 points per dollar, others 10 or more. The rate is usually posted near the register or shown in the app when you view that business's profile.

Points are worth $0.01 CAD each, so 100 points equal $1.00 in value. The exact rate you earn depends on the merchant, but the value of the points themselves is fixed across the entire network.

Points land instantly

As soon as the cashier processes your purchase and awards points, they appear in your wallet. There is no delay or waiting period. Open the app or website to see your updated balance and a record of the transaction.

Earn from campaigns and bonuses

Beyond regular purchase points, businesses can run campaigns that give you bonus points for specific actions - like visiting during a slow hour, spending above a threshold, or referring a friend. You might also earn birthday bonus points if you have added your birthday to your profile. All bonus points follow the same instant-credit rule.

Frequently asked questions

Do I need the app open to earn points?

What if I forget to give my number?

Can I earn points on every purchase?

Do my points expire?

How to redeem rewards

Turn your points into rewards at the counter, and see where you can spend them.

What your points are worth

Points have a clear, fixed value that is the same everywhere in the network.

What is tap to earn?

Tap your phone on the device at the counter and your points are added instantly.