Loyalty Rewards in Montreal

A city of neighbourhood regulars

Montreal customers are unusually loyal to their local businesses, but that loyalty is mostly invisible — the café owner who recognises a face has no record of it and no way to reach that customer when they stop coming in.

A loyalty system turns habitual visits into data: who your regulars are, how often they come, and which of them have quietly lapsed. For a business with high repeat traffic and thin data, that visibility is the whole value.

Neighbourhoods in the network

Operating in Quebec

Businesses operating in Quebec have language obligations for customer-facing commercial communications under provincial law, and privacy obligations under both federal PIPEDA and Quebec provincial legislation. Merchants control their own reward names and campaign copy in Sopoints, so you can publish customer-facing text in French to meet your obligations.

The Sopoints customer app interface is currently English-language. If serving customers in French through the app itself is a requirement for your business, that is a real limitation today and worth weighing before you commit.