How much is 1 Loyalty Wallet Point (LWP) worth?

1 LWP = $0.01 CAD. Every 100 points you earn equals $1.00 in rewards.

Can I redeem points at any Sopoints merchant?

Yes! Points earned at any participating merchant can be redeemed at any other Sopoints merchant across Canada.

Is Sopoints free to use?

Absolutely! Sopoints is completely free for customers. Simply download the app and start earning points at participating merchants.

How does NFC tap-to-earn work?

Simply tap your phone on the NFC device at a participating merchant after your purchase. Points are instantly credited to your wallet.

Points have a configurable expiry set by each merchant, typically 12 months of inactivity. You will receive notifications before any points expire.

Sopoints Waitlist Management

SoPoints

WAITLIST & QUEUE MANAGEMENT

Zero wait. Full control.

Turn chaotic queues into seamless experiences. Real-time tracking, smart seating, kiosk mode, and powerful automation — all in one platform.

Live Queue

8 waiting

Sarah M.

Party of 4 · Patio

Notified

James K.

Party of 2 · Main

Waiting

Maria L.

Party of 6 · VIP

Waiting

Alex T.

Party of 3 · Main

Waiting

0%

Reduction in no-shows

0min

Avg wait time saved

0/5

Guest satisfaction

0%

More table turns

FEATURES

Everything you need to manage queues

From walk-in guests to advance reservations, handle every scenario with powerful tools built for hospitality.

Real-Time Queue

Live WebSocket updates show guests their exact position, estimated wait time, and status changes instantly.

Kiosk Mode

Dedicated full-screen interface for physical terminals. Large touch-friendly buttons for quick guest check-in.

Smart Seating

AI-powered resource assignment matches party size to optimal tables, rooms, or bays with zone awareness.

Reservations

Accept bookings with time slots, party size, and zone preferences. Deposit requirements and cancellation policies.

SMS & Push Alerts

Notify guests via SMS or push when their turn arrives. Customizable templates with merge fields.

Payments & Deposits

Collect deposits via Stripe. Configurable no-show fees and tiered cancellation charges protect your revenue.

Rules Engine

Programmable workflows — trigger actions on join, notify, or assign. Award points, block, move zones, call webhooks.

Embeddable Widget

Drop-in iframe widget for your website. Customers join your queue or book directly from your site.

Audit & Compliance

Immutable hash-chain audit log with WORM storage. GDPR-ready data export and automatic PII purging.

KIOSK MODE

Built for the front desk

A streamlined, touch-optimized interface designed for tablets and POS terminals. Staff can add guests, notify, seat, and manage the entire queue without leaving the kiosk view.

Live Connection Status

Quick-Add Guests (1-10)

Zone Selection

One-Click Operations

AI Resource Suggestions

Fullscreen Mode

Queue Kiosk

Connected

Waiting

Notified

Available

QUICK ADD

HOW IT WORKS

Live in three steps

Configure

Choose a template, set up zones and resources, define your hours and policies. The wizard guides you through.

Publish

Go live with your public queue page, embed the widget on your site, or set up kiosk mode at the door.

Manage

Guests join from anywhere. You see everything in real-time — notify, seat, and track from one dashboard.

INTEGRATIONS

Connects to your stack

Webhooks, SMS, custom fields, and direct integrations — extend the waitlist to fit your operations.

Webhooks

Send real-time events to any external system

Google Reserve

Accept bookings from Google Maps

Twilio SMS

Two-way messaging with inbound responses

Custom Fields

Encrypted fields: text, select, date, phone

GUEST EXPERIENCE

Your guests will love it

No app download required. Guests track their position from any browser with live updates.

Join from Anywhere

QR code at the door, widget on your website, or walk-in via kiosk — multiple entry points for every scenario.

Live Position Tracking

Real-time WebSocket updates show exact queue position, estimated wait, and status changes without refreshing.

VIP Recognition

Loyalty points integration means VIP customers get priority positioning automatically. Reward your regulars.

ANALYTICS

Data-driven decisions

Track average wait times, peak hours, no-show rates, and completion metrics. Up to 365 days of historical data to optimize your operations.

Average wait time trends

Peak hour analysis

No-show rate tracking

Zone utilization reports

Customer satisfaction scores

Today's Overview

Guests Served

8min

Avg Wait

94%

Completion

No-Shows

HOURLY TRAFFIC

Ready to eliminate the wait?

Set up your digital queue in minutes. No credit card required. Start managing your waitlist like the best restaurants in the world.

SoPoints

Universal loyalty rewards that work everywhere. Join the coalition and start earning points today.

Product

Company

Contact

Legal

No pages available

Security & Compliance

PCI-DSS

SAQ A

GDPR

Compliant

CCPA

Compliant

OWASP

Secured

NIST CSF

Aligned

Made with ❤️ for merchants and customers