Vancouver, BC

Loyalty Rewards in Vancouver

Vancouver's independent food and retail scene is dense, fiercely local, and expensive to operate in. Sopoints gives those businesses a loyalty system that competes with national chains — and gives customers one points balance that works across all of them.

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Built for Vancouver independents

Vancouver has one of the highest concentrations of independent cafes and single-location restaurants in Canada, and some of the highest commercial rents. That combination makes customer retention less of a nice-to-have and more of a survival requirement — winning back an existing customer costs a fraction of acquiring a new one.

Sopoints runs on the free plan with no hardware purchase, which matters when margins are already compressed by rent. A QR code at the till is enough to start.

Where the network is strongest

Mount Pleasant and Main Street — independent cafes, bakeries and brunch spots

Gastown and Chinatown — restaurants, bars and design retail

Kitsilano and West 4th — fitness studios, health food and boutique retail

Commercial Drive — cafes, grocers and neighbourhood service businesses

Downtown and Yaletown — lunch trade and quick-service restaurants

BC privacy and payment considerations

Sopoints handles customer data under PIPEDA, the federal privacy framework that applies to commercial activity in British Columbia. Consent is captured explicitly at enrolment, and customers can request access or deletion of their data at any time.

Points are denominated at 1 LWP = $0.01 CAD, so a customer earning at a Vancouver cafe can spend that value at any participating merchant in the network without conversion.

Vancouver Loyalty FAQ

Start a loyalty program in Vancouver

Free plan, no credit card, live the same day — and your customers join a network that reaches across Canada.

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Security & Compliance

PCI-DSS

SAQ A

GDPR

Compliant

CCPA

Compliant

OWASP

Secured

NIST CSF

Aligned


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