Houston has no zoning, no centre and no limit to how far a customer will drive for a good plate of food. Its independent businesses sit in strip centres along feeder roads, serving one of the most diverse populations in the country. Sopoints gives a Houston business a loyalty program that runs on any phone or tablet, bills in USD and starts on a free plan.
In Houston the competition is not next door, it is the next exit. A customer choosing where to eat is choosing which parking lot to pull into, and the businesses that win are the ones that have become a habit. That habit is fragile: a new place opens in the same centre, a freeway ramp closes for six months, and regulars vanish without a word. A loyalty program gives you a phone number for the regular and a reason for the drive.
Sopoints runs from the Sopoints POS screen on whatever tablet or phone is already at the counter. Staff award points by phone number, QR scan or NFC tap, and customers keep a digital card in Apple Wallet or Google Wallet. No card reader, no POS integration, no hardware purchase. Points are worth 1 point = $0.01 USD, so balances are in dollars, not a mystery exchange rate.

Montrose - coffee shops, cocktail bars, vintage stores and neighbourhood restaurants along Westheimer
The Heights - bakeries, brunch spots, boutiques and patio bars on 19th Street and White Oak
EaDo - breweries, taquerias, coffee roasters and game-day bars east of downtown
Chinatown and Bellaire Boulevard - Vietnamese, Chinese and Taiwanese restaurants, bakeries and boba shops in the strip centres along Bellaire
Rice Village - cafes, salons, boutiques and lunch counters serving the university and the surrounding neighbourhoods

The Texas Data Privacy and Security Act took effect in 2024. It exempts small businesses as defined by the federal Small Business Administration from most of its obligations, but it still forbids selling sensitive personal data without consent, and the way you collect and use customer information sets expectations regardless of the exemption. The practical rule for a Houston independent is simple: ask clearly, record the answer, and make it easy to say no. Sopoints captures consent with unticked boxes, lets customers request deletion of their account, and never stores a card number - payments run through Stripe.
For texting, the federal TCPA requires prior express written consent before a marketing SMS and an honoured STOP on every message. Sopoints records that consent and processes STOP automatically. Transactional texts, such as a waitlist "your table is ready", are a separate category. This is general context, not legal advice - a short review with your own counsel is worth doing before your first campaign.

Houston restaurant groups often run a taqueria, a bar and a bakery under one owner, sometimes in the same centre. Sopoints lets those concepts share one loyalty program: a customer earns at the taqueria on Tuesday and redeems at the bar on Friday, and you see performance for each concept and for the group. Staff roles keep each location's team on its own screen. Multi-location is on paid plans. The shared-points network across unrelated merchants is Canadian today and grows in the US city by city; your own program, across all your concepts, works fully from day one.



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