Sopoints vs TapMango
TapMango is an established customer loyalty and engagement platform built around a customer-facing counter tablet, key tags, a branded mobile app and SMS, email and push marketing, sold on a quoted monthly fee. Sopoints is a loyalty platform for independent businesses in Canada and the United States that runs on any device you already own, offers a free plan, and bundles a waitlist and QR payments into the same account. If you are comparing Sopoints vs TapMango, the trade-off is a deep single-brand toolkit with hardware against a lighter, free-to-start program that is part of a shared points network.
Tablet at the counter vs the device you already have
TapMango's pricing page leads with an 8-inch touchscreen tablet and stand, free design customisation and all portal, tablet and mobile features. Customers enrol on that customer-facing tablet, through the branded mobile app, on the web or by text, and can carry a branded key tag. It is a proven counter experience, and the tablet doubles as a digital display for specials.
Sopoints has no hardware to buy. Staff award and redeem points from the Sopoints POS screen on any tablet, phone or counter computer, and customers identify themselves by phone number lookup, QR scan or NFC tap. Loyalty cards live in Apple Wallet and Google Wallet, so there is nothing to print or lose. It works alongside any POS with no integration required. See /nfc-loyalty and /digital-loyalty-card.
Single-brand program vs a coalition
TapMango is explicitly single-brand: its features page promises that "everything you get is branded so you look like you", from the tablet colours to the loyalty tags. Points earned at your business are your program's points. For a franchise or a brand with strong identity that wants a private program and no network mention, that is exactly right, and its pages describe sharing points across your own locations while restricting rewards by location.
Sopoints is a coalition. Your program keeps your name and your rewards, but the points are Loyalty Wallet Points, a shared currency worth one cent in the merchant's currency that customers can spend across participating merchants. The upside is that customers holding points from other local businesses have a reason to walk into yours. The cost is that your customers know the program is part of the Sopoints network. Read /universal-loyalty-program for how that works.
Pricing: quoted monthly fee vs free plan
TapMango does not publish a price. Its pricing page describes "our affordable monthly fee" that covers the tablet, unlimited campaigns, customer groups and support, and asks you to book a demo. That is normal for a hardware-inclusive product, but it means you cannot try it for free and the total cost depends on your quote. Check their current pricing directly.
Sopoints has a permanent free plan with no credit card and no contract, including the points engine, customer app and digital wallet cards. Paid plans add multi-location, advanced campaigns, SMS and priority support, and every plan includes customer-list export with balances. There is no trial clock and nothing to ship back if you decide it is not for you. Canadian merchants are billed in CAD and US merchants in USD; current plans are on /pricing.
Marketing, waitlist and payments
Both platforms automate campaigns. TapMango's features page lists SMS, email and push promotions, birthday and win-back triggers, happy-hour points, referrals, instant-win prizes, punch cards, gift cards and paid memberships. Sopoints covers scheduled bonus points, happy hour, birthday offers, tiers and win-back messages; SMS is on paid plans.
TapMango describes mobile payments where customers load money onto the app to pay at your store, plus online ordering. Sopoints Scan & Pay is different: the customer scans your QR code and pays by card, Apple Pay or Google Pay in the Sopoints app, earning points on the same transaction, with payouts to your Stripe account.
TapMango's public pages do not mention a waitlist or reservations. Sopoints includes a digital waitlist, reservations with deposits and no-show fees, kiosk mode and an embeddable widget on the same account.
TapMango advertises deep, bi-directional POS integrations with major systems and a Toast-only dine-in ordering feature. Sopoints does not integrate with POS systems; it works alongside any of them.
Both support customer-list import for migration. TapMango's pages do not mention export, so ask them; Sopoints exports the full customer list including balances on every plan.
When TapMango is the right choice
Choose TapMango if you want a fully private single-brand program with a branded mobile app and key tags, if the counter tablet is the experience you want, if you rely on POS-linked points or online ordering with dine-in QR, or if memberships, prepaid deals and gift cards are central to your plan. It is a broad, mature toolkit and its support is a recurring theme in customer reviews on its own site.
Choose Sopoints if you want to start for free on hardware you already own, if a coalition that can bring in customers from other local merchants appeals more than a walled garden, if you need a waitlist and reservations with deposits alongside loyalty, if you want QR payments with points on the same transaction, or if you want guaranteed data export on every plan. TapMango lists a US address; if you are in Canada, confirm availability and currency with them.
Sopoints vs TapMango at a glance
Based on publicly available information at the time of writing - verify current details with each vendor.
| Capability | TapMango | Sopoints |
|---|---|---|
| Free plan | No - quoted monthly fee, demo required | Yes - permanent free plan |
| Program model | Single-brand | Coalition - shared points across merchants |
| Hardware required | Counter tablet and stand included | None - any device you own |
| Customer identification | Tablet, key tag, branded app, web, text | Phone number, QR scan, NFC tap |
| Digital wallet cards | Not on public pages - confirm with vendor | Apple Wallet and Google Wallet |
| SMS marketing | Yes - SMS, email, push campaigns | Yes - on paid plans |
| Waitlist & reservations | Not on public pages | Yes - included, with deposits |
| QR payments | App wallet top-up and online ordering | Yes - Scan & Pay via Stripe |
| Data export | Import yes; export not on public pages | All plans, incl. point balances |
Sopoints vs TapMango FAQ
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